Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

SHBBHRS001 Mapping and Delivery Guide
Provide waxing services

Version 1.0
Issue Date: May 2024


Qualification -
Unit of Competency SHBBHRS001 - Provide waxing services
Description
Employability Skills
Learning Outcomes and Application This unit describes the performance outcomes, skills and knowledge required to provide waxing services to remove unwanted facial and body hair.It requires the ability to consult with clients to select suitable wax products to provide waxing services. The waxing service can be a single service or form part of a series of services. This unit applies to beauticians and beauty therapists who work in beauty or hair removal salons. In this environment they work as part of a team and make independent decisions within a defined range. No occupational licensing, certification or specific legislative requirements apply to this unit at the time of publication.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.

Skills must be demonstrated in a beauty industry environment; this can be:

a beauty industry workplace or

a simulated beauty workplace set up for the purpose of skills assessment, that provides services to paying members of the public.

Assessment must ensure access to:

paying clients, both new and regular, with different waxing requirements, who have the expectation that the services provided reflect those of a commercial business

hand washing facilities:

basin

hot and cold running water

liquid soap

single use towels or hand dryer

relevant workplace documentation:

blank client records

equipment instructions

organisational policies and procedures relevant to waxing services

product instructions and safety data sheets.

Assessment must ensure use of:

cleaning and disinfection products

disposable wax applicators, sheeting and strips

hot and strip wax, pre and aftercare products from a comprehensive professional range

temperature controlled wax pots

tweezers

client gowns or covers

individual workstation consisting of:

treatment table with safe working access at both ends and sides

individual electricity supply

magnifying lamp

stable wax pot bench or trolley

personal protective equipment:

disposable gloves

aprons

treatment towels or linen, or disposable linen.

Assessment activities that allow the individual to:

provide waxing services within commercially realistic speed, timing and productivity

demonstrate competency in an environment reflective of real work situations

manage tasks and contingencies in the context of the job role.

Assessors must satisfy the Standards for Registered Training Organisation’s requirements for assessors and:

hold a qualification as a beautician or beauty therapist

have worked as a beautician or beauty therapist for at least three years where they have applied the skills and knowledge of this unit of competency.
Prerequisites/co-requisites
Competency Field Hair Reduction Services
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities 		Slides
PPT 		Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Establish client priorities.
  • Access and review client treatment plan if available.
  • Confirm with client waxing requirements and areas of skin and hair growth requiring treatment.
  • Identify contraindications to waxing service, and refer client to appropriate professional as required.
  • Explain treatment sequence and factors that may restrict treatment.
  • Confirm revised treatment plan, record updates and obtain client consent.
       
Element: Prepare for waxing service.
  • Prepare service area, equipment and self.
  • Select waxing products according to plan.
  • Ensure own posture and position to minimise fatigue and risk of injury to self and client throughout waxing service.
  • Prepare client, clean and prepare skin area to be waxed.
  • Use energy, water and other resources efficiently during preparation and subsequent treatment process.
       
Element: Apply wax to waxing area.
  • Test wax temperature, adjust as required and maintain for the duration of waxing service.
  • Apply and remove hot or strip wax to remove unwanted hair.
  • Ensure all wax product is removed from skin and use tweezers to remove remaining unwanted hair as required.
  • Ensure maximum client comfort and modesty throughout waxing service.
  • Monitor client reactions and responses and adjust waxing service as required.
  • Apply aftercare product to minimise any post treatment skin reactions.
       
Element: Review waxing service and provide post service advice.
  • Evaluate waxing service with client.
  • Record outcomes on client treatment plan for future referral.
  • Provide aftercare advice and recommend products and future services.
  • Update treatment plan and rebook client as required.
       
Element: Clean service area.
  • Clean service area, equipment and surfaces according to organisational policies and procedures.
  • Replenish service area in preparation for next service.
  • Dispose of general waste, waste hair and wax to minimise negative environmental impacts according to organisational policies and procedures.
       
Element: Establish client priorities.
  • Access and review client treatment plan if available.
  • Confirm with client waxing requirements and areas of skin and hair growth requiring treatment.
  • Identify contraindications to waxing service, and refer client to appropriate professional as required.
  • Explain treatment sequence and factors that may restrict treatment.
  • Confirm revised treatment plan, record updates and obtain client consent.
       
Element: Prepare for waxing service.
  • Prepare service area, equipment and self.
  • Select waxing products according to plan.
  • Ensure own posture and position to minimise fatigue and risk of injury to self and client throughout waxing service.
  • Prepare client, clean and prepare skin area to be waxed.
  • Use energy, water and other resources efficiently during preparation and subsequent treatment process.
       
Element: Apply wax to waxing area.
  • Test wax temperature, adjust as required and maintain for the duration of waxing service.
  • Apply and remove hot or strip wax to remove unwanted hair.
  • Ensure all wax product is removed from skin and use tweezers to remove remaining unwanted hair as required.
  • Ensure maximum client comfort and modesty throughout waxing service.
  • Monitor client reactions and responses and adjust waxing service as required.
  • Apply aftercare product to minimise any post treatment skin reactions.
       
Element: Review waxing service and provide post service advice.
  • Evaluate waxing service with client.
  • Record outcomes on client treatment plan for future referral.
  • Provide aftercare advice and recommend products and future services.
  • Update treatment plan and rebook client as required.
       
Element: Clean service area.
  • Clean service area, equipment and surfaces according to organisational policies and procedures.
  • Replenish service area in preparation for next service.
  • Dispose of general waste, waste hair and wax to minimise negative environmental impacts according to organisational policies and procedures.
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Establish client priorities.

1.1 Access and review client treatment plan if available.

1.2 Confirm with client waxing requirements and areas of skin and hair growth requiring treatment.

1.3 Identify contraindications to waxing service, and refer client to appropriate professional as required.

1.4 Explain treatment sequence and factors that may restrict treatment.

1.5 Confirm revised treatment plan, record updates and obtain client consent.

2. Prepare for waxing service.

2.1 Prepare service area, equipment and self.

2.2 Select waxing products according to plan.

2.3 Ensure own posture and position to minimise fatigue and risk of injury to self and client throughout waxing service.

2.4 Prepare client, clean and prepare skin area to be waxed.

2.5 Use energy, water and other resources efficiently during preparation and subsequent treatment process.

3. Apply wax to waxing area.

3.1 Test wax temperature, adjust as required and maintain for the duration of waxing service.

3.2 Apply and remove hot or strip wax to remove unwanted hair.

3.3 Ensure all wax product is removed from skin and use tweezers to remove remaining unwanted hair as required.

3.4 Ensure maximum client comfort and modesty throughout waxing service.

3.5 Monitor client reactions and responses and adjust waxing service as required.

3.6 Apply aftercare product to minimise any post treatment skin reactions.

4. Review waxing service and provide post service advice.

4.1 Evaluate waxing service with client.

4.2 Record outcomes on client treatment plan for future referral.

4.3 Provide aftercare advice and recommend products and future services.

4.4 Update treatment plan and rebook client as required.

5. Clean service area.

5.1 Clean service area, equipment and surfaces according to organisational policies and procedures.

5.2 Replenish service area in preparation for next service.

5.3 Dispose of general waste, waste hair and wax to minimise negative environmental impacts according to organisational policies and procedures.

Evidence of the ability to complete tasks outlined in elements and performance criteria of this unit in the context of the job role, and:

communicate, follow and adjust treatment plans to provide six waxing services to clients for the following areas of the face and body:

arms

bikini line

chin

eyebrows

legs

lip

sides of face

underarms

design, record and maintain treatment plans and records for each of these clients specifying details of:

client feedback

contraindications

products used

hair analysis

outcomes of treatment

relevant medical history and medications

waxing service performed

aftercare recommendations and advice

provide hot and strip waxing treatments that demonstrate appropriate techniques:

maintenance of correct wax temperature

skin support

correct direction of application and removal of wax

hand pressure to alleviate pain

removal of most unwanted hair

present self, according to organisational policy

comply with health and hygiene regulations and requirements

clean, prepare and maintain service area according to organisational policy.

Demonstrated knowledge required to complete the tasks outlined in elements and performance criteria of this unit:

state or territory and local health, hygiene and skin penetration regulations and requirements relevant to the provision of waxing services

infectious disease transmission routes and prevention of infection transmission as it relates to waxing services

infection control procedures and application of standard precautions as they apply to the provision of waxing services

organisational policies and procedures relevant to waxing services:

client record management

equipment use and maintenance

incident reporting

personal hygiene and presentation

presentation of treatment area

waste disposal

work health and safety

scope of practice:

when to refer clients to other practitioners

importance of not stating a diagnosis of a contraindication

structural and cellular features of hair and hair follicles:

hair shaft

layers of hair

hair root and follicle

hair growth cycle stages and relationship to hair removal:

anagen

catagen

telogen

hair growth patterns

common hair disorders

hair types:

velus

terminal

factors effecting hair growth:

hormonal

hereditary

drugs and chemicals

alternative progressive hair removal methods:

infra-red and hair-retarding products used in conjunction with waxing procedures

progressive permanent hair removal methods:

electrolysis

Intense Pulsed Light (IPL)

laser

wax formulation

function and action of wax ingredients

effects and application of the following wax types:

hot

strip

sugaring

effects and application of the following hair removal procedures:

waxing

body hair clipping

tweezing

shaving

contraindications that prevent treatment or require clearance from a medical professional to proceed:

acne

bacterial, fungal, parasitic and viral infections on the areas to be waxed

hypertrophic and keloid tendency

abnormal skin such as sunburnt, grazed, rashes

pigmented skin lesions

thin and fragile skin

contraindications that restrict treatment and their relationship to waxing:

recent scars

scar tissue

skin trauma

varicose veins

adverse effects from waxing treatments and appropriate actions for:

inflammation

spotting of skin

hive-like reactions

ingrown hairs

torn skin

bruising

infections of hair follicle

burns

bleeding from follicles

function and action of after wax products

sustainable operating procedures for the conservation of product, water and power

aftercare advice, products and future treatments to maintain client treatment objectives.

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Establish client priorities.

1.1 Access and review client treatment plan if available.

1.2 Confirm with client waxing requirements and areas of skin and hair growth requiring treatment.

1.3 Identify contraindications to waxing service, and refer client to appropriate professional as required.

1.4 Explain treatment sequence and factors that may restrict treatment.

1.5 Confirm revised treatment plan, record updates and obtain client consent.

2. Prepare for waxing service.

2.1 Prepare service area, equipment and self.

2.2 Select waxing products according to plan.

2.3 Ensure own posture and position to minimise fatigue and risk of injury to self and client throughout waxing service.

2.4 Prepare client, clean and prepare skin area to be waxed.

2.5 Use energy, water and other resources efficiently during preparation and subsequent treatment process.

3. Apply wax to waxing area.

3.1 Test wax temperature, adjust as required and maintain for the duration of waxing service.

3.2 Apply and remove hot or strip wax to remove unwanted hair.

3.3 Ensure all wax product is removed from skin and use tweezers to remove remaining unwanted hair as required.

3.4 Ensure maximum client comfort and modesty throughout waxing service.

3.5 Monitor client reactions and responses and adjust waxing service as required.

3.6 Apply aftercare product to minimise any post treatment skin reactions.

4. Review waxing service and provide post service advice.

4.1 Evaluate waxing service with client.

4.2 Record outcomes on client treatment plan for future referral.

4.3 Provide aftercare advice and recommend products and future services.

4.4 Update treatment plan and rebook client as required.

5. Clean service area.

5.1 Clean service area, equipment and surfaces according to organisational policies and procedures.

5.2 Replenish service area in preparation for next service.

5.3 Dispose of general waste, waste hair and wax to minimise negative environmental impacts according to organisational policies and procedures.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Access and review client treatment plan if available. 
Confirm with client waxing requirements and areas of skin and hair growth requiring treatment. 
Identify contraindications to waxing service, and refer client to appropriate professional as required. 
Explain treatment sequence and factors that may restrict treatment. 
Confirm revised treatment plan, record updates and obtain client consent. 
Prepare service area, equipment and self. 
Select waxing products according to plan. 
Ensure own posture and position to minimise fatigue and risk of injury to self and client throughout waxing service. 
Prepare client, clean and prepare skin area to be waxed. 
Use energy, water and other resources efficiently during preparation and subsequent treatment process. 
Test wax temperature, adjust as required and maintain for the duration of waxing service. 
Apply and remove hot or strip wax to remove unwanted hair. 
Ensure all wax product is removed from skin and use tweezers to remove remaining unwanted hair as required. 
Ensure maximum client comfort and modesty throughout waxing service. 
Monitor client reactions and responses and adjust waxing service as required. 
Apply aftercare product to minimise any post treatment skin reactions. 
Evaluate waxing service with client. 
Record outcomes on client treatment plan for future referral. 
Provide aftercare advice and recommend products and future services. 
Update treatment plan and rebook client as required. 
Clean service area, equipment and surfaces according to organisational policies and procedures. 
Replenish service area in preparation for next service. 
Dispose of general waste, waste hair and wax to minimise negative environmental impacts according to organisational policies and procedures. 
Access and review client treatment plan if available. 
Confirm with client waxing requirements and areas of skin and hair growth requiring treatment. 
Identify contraindications to waxing service, and refer client to appropriate professional as required. 
Explain treatment sequence and factors that may restrict treatment. 
Confirm revised treatment plan, record updates and obtain client consent. 
Prepare service area, equipment and self. 
Select waxing products according to plan. 
Ensure own posture and position to minimise fatigue and risk of injury to self and client throughout waxing service. 
Prepare client, clean and prepare skin area to be waxed. 
Use energy, water and other resources efficiently during preparation and subsequent treatment process. 
Test wax temperature, adjust as required and maintain for the duration of waxing service. 
Apply and remove hot or strip wax to remove unwanted hair. 
Ensure all wax product is removed from skin and use tweezers to remove remaining unwanted hair as required. 
Ensure maximum client comfort and modesty throughout waxing service. 
Monitor client reactions and responses and adjust waxing service as required. 
Apply aftercare product to minimise any post treatment skin reactions. 
Evaluate waxing service with client. 
Record outcomes on client treatment plan for future referral. 
Provide aftercare advice and recommend products and future services. 
Update treatment plan and rebook client as required. 
Clean service area, equipment and surfaces according to organisational policies and procedures. 
Replenish service area in preparation for next service. 
Dispose of general waste, waste hair and wax to minimise negative environmental impacts according to organisational policies and procedures. 

Forms

Assessment Cover Sheet

SHBBHRS001 - Provide waxing services
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

SHBBHRS001 - Provide waxing services

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: